smartATX LLC (“smartATX,” “we,” “our,” or “us”) is located in Austin, Texas, United States. This Privacy Policy explains how we collect, use, process, and protect personal information in connection with our website (smartatx.com), our AI-powered services (including “Jessica”), and related software and communication tools.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We collect information in the following categories:

A. Information You Provide Directly

When you:

Purchase our services

Fill out forms

Schedule a call

Communicate with us

We may collect:

Name

Business name

Email address

Phone number

Business address

Service area

Calendar availability

Billing information (processed securely via third-party payment providers)

B. Client Business Information

To configure Jessica for your business, we collect:

Services offered

Service area

Pricing structure (optional)

Availability rules

Call handling preferences

Scheduling rules

C. Call & Communication Data

Because Jessica answers calls and messages:

Calls may be recorded for training, quality, and service improvement

Transcriptions may be generated using AI systems

SMS or messaging data may be processed through integrated providers

By using our services, you represent that you have obtained any legally required consent for call recording in your state or jurisdiction.

D. Advertising & Tracking Data

We may collect data through:

Google Ads

Meta Ads

Website analytics tools

Cookies and tracking pixels

This may include:

IP address

Device type

Browser information

Page visits

Interaction behavior

This information is used to improve performance and marketing effectiveness.

2. How We Use Information

We use collected data to:

Provide and operate our services

Train and improve AI systems (including Jessica)

Manage advertising campaigns

Book and manage appointments

Send service-related communications

Improve system performance

Provide support

Comply with legal obligations

We do not sell personal data.

3. AI & Data Processing

smartATX uses artificial intelligence technologies to:

Answer calls

Qualify leads

Schedule appointments

Generate ad campaigns

Analyze performance data

To operate these systems, data may be securely transmitted to trusted third-party AI providers and infrastructure partners.

Data is used strictly for service delivery and improvement.

4. Data Sharing

We may share information with:

Advertising platforms (Google, Meta)

Telecommunications providers

Payment processors

Hosting and infrastructure providers

Analytics providers

Legal authorities when required by law

We do not sell personal information to third parties.

5. Data Retention

We retain personal information only as long as necessary to:

Provide services

Fulfill contractual obligations

Comply with legal requirements

Improve system performance

Clients may request deletion of their account data subject to legal retention obligations.

6. Your Rights

Depending on your jurisdiction (including Texas and California), you may have rights including:

Access to your personal data

Correction of inaccurate information

Deletion of your data

Data portability

Opt-out of marketing communications

To exercise these rights, contact:

[email protected]

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data.

However, no system can guarantee 100% security.

8. Cookies & Tracking Technologies

Our website may use:

Cookies

Pixels

Analytics tools

You may control cookie preferences through your browser settings.

9. Children’s Privacy

Our services are intended for business users and not individuals under 18.
We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on our website with a revised effective date.

11. Contact

If you have questions about this Privacy Policy:

smartATX LLC
Austin, Texas, United States

[email protected]